Workpulse Platform
Enabling restaurants to achieve 100% compliance, exceed brand expectations, reduce costs, and retain guests with our restaurant management solutions.
Restaurant Operating System

Latest Updates

Book 6.4.0 (Feb 2024 Release)

  • Book Task Progress Report- Sub Region View Enhancement
  • Merchandising Report: Inactive Tasks Visibility
  • Task Dashboard Report Enhancement
  • Book Task Schedule

Audit 5.7.0 (Feb 2024 Release)

  • Weekly Date Range Added to Audit Completion% Report
  • Option to Associate Action Plan with Audit

People 1.4.0 (Feb 2024 Release)

  • Feedback Functionality
  • Implemented Restricted Words in People
  • Learning Path Dashboard Report
  • Notes Integrated with People App

Desk 2.1.0 (Feb 2024 Release)

  • Recall Tab Integrated with Desk
  • Notes Integrated with Desk App
  • Option to Attach Different File Format for Ticket
  • Centralized Notifications

Knowledge 2.0.0 (Feb 2024 Release)

  • Sub-Category and Micro Sub-Category Visibility
  • Assigned Roles Info
  • Created/Updated Dates

Asset 1.0.0 (Feb 2024 Release)

  • Manufacturer
  • Asset Type and Sub-type
  • Master Asset
  • Asset Part
  • Asset Location
  • Service Log

What are you looking to IMPROVE with Workpulse?


The Workpulse Restaurant Operating System will help you adhere to the Brand Promise, achieve operational excellence, and improve profitability across all stores. Get 100% visibility of your organization with our easy-to-use platform.


The Workpulse Manufacturing Operating System will help your bakery become compliant, achieve operational excellence, and improve profitability. Get 100% visibility of your organization with our easy-to-use platform.


Are you struggling with high employee turnover at your restaurant? We have the solution! Get visibility into skill adoption, assess employee performance, assign development plan, and track training with our performance management platform.


Looking for a complete POS solution that can be easily adapted to meet unlimited retail requirements? Make informed decisions, improve profitability, and gain competitive advantage with accurate data and a powerful reporting tool.

Achieve Operational Excellence with Workpulse

Workpulse offers technology solutions to help organizations achieve operational excellence. Since 2013, Workpulse has helped 6000+ QSRs improve restaurant operations, ensure compliance, and remain profitable with data-driven decision making. We have over global Dunkin quick service restaurants that have subscribed to our restaurant operations management platform.

We have also configured a restaurant management system for bakeries and food production centers keeping in mind their specific operational requirements and food safety compliance management guidelines. Our solutions are highly configurable as per the brand standards and SOPs. It requires minimal restaurant staff training to get started with our restaurant operating system. It is the easiest transition from paper to digital and can easily be managed by the entire team while maintaining permission based access.

With the Workpulse restaurant management system, you can boost your restaurant’s operational efficiency by implementing the right tools, empowering employees with restaurant staff training and knowledge, and leveraging quick service restaurant analytics to make informed decisions. Experience the pulse of your organization, in the palm of your hand!

Brands We Work With



I would give Workpulse 5 out of 5 stars

It has completely changed the way we train new hires, set expectations for shifts and hold everyone accountable.

As a franchisee who has to sometimes take on other roles, I used to travel to each location to find out what was going on. Now our director and MUMs know in the moment when they need to step in, and where they need to be spending their time each hour of each day. I like the ability to see on my mobile and on my laptop everything that is going on at all of my locations.

Shawn Salema
Franchisee – 369 Management

Cannot imagine ANY network not utilizing these systems.

“Workpulse immediately solidified our food-safety, guest complaint, and operational systems with real-time data and accountability that have significantly impacted the most important parts of our business.”

Kris Brown
CEO – Berliner Group

Workpulse enabled me to build knowledge and learning for my team.

“The most important aspect of the solution for me is the real time reporting capability which allowed me to get comparative analysis across locations, regions, managers, and teams to understand the compliance, operational efficiency, and performance. I don’t have to rely on bulky logbooks or go through endless lists of entries to get actionable data on time.”

Ahmed Rashwan
Director of Operations – Alliance Management QSR

Innovative Mobile Solution

With the 94 Dunkin Donuts & 29 Baskin shops in our Network, staying on top of the KPIs (Key Performance Indicators) is a challenge and the need to respond has never been better with Workpulse.

An innovative mobile solution to easily manage food safety compliance, guest complaints, maintenance tasks, employee appreciation and much more.

Workpulse empowered me with actionable data at my fingertips. It is an amazing, feature rich solution that every franchise should be using.

Scott Campbell
COO – Metro Franchising

Our managers love the system

I have been involved with Dunkin’ for about 20 years, and I always tried hard to keep all our network of stores uniform across the board. Since I was introduced to Workpulse, it has helped our organization to be operationally stronger. Workpulse has saved us many hours we used to spend traveling between each location to ensure all REDBOOK tasks were being done on a daily basis.

Best of all, Workpulse was very easy to use and to introduce to our organization. Our managers love this system, it was a very easy transition from paper to digital.

Our entire operations team now has more time to focus on Growing Sales, Controlling Payroll and Food Cost.

Wagner DaRosa
President – Memphis Donuts

Why Choose Workpulse?


The Workpulse restaurant management system creates a connected workforce where all employees are able to work in sync. With access based permissions, users will get to see tasks, notifications, and alerts that are relevant for them.


We have integrated the Workpulse restaurant business intelligence engine in the restaurant operating system. With this integration, you can easily access real time reports and actionable data to make informed decisions on time.

Based SOPs

We can configure all persona-based SOPs so that there is minimal restaurant staff training required to use the various features of the solution. The SOPs also ensure that your brand guidelines are incorporated effectively.

Built From Personal Experience,
Backed By Research

Our Integration Partners


Get in Touch

Do you have some suggestions or features that you would love to see in the Workpulse restaurant management system? Would you like to know more about our latest features and the restaurant operating system? Call us or send an email and let’s meet up for a virtual coffee chat.
2 Eastwick Dr, Suite 200,
Gibbsboro, NJ 08026
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(For Sales & Support)