While high employee turnover and the lack of available resources may be the biggest challenges facing restaurants, especially QSRs, today, restaurant operators have to deal with upholding brand standards which includes making employees competent as per guidelines.
When it comes to evaluating performance, managers still use paper forms, and spreadsheets to assess their employees. This is time consuming, and does not offer real time metrics which is really helpful in taking decisions based on the on-going skill development. Moreover, the existing methods do not provide an effective mechanism to track the training being undertaken by team members, especially when it comes to evaluating the 4 pillars of training (Learn It, See It, Do It, and Check It).
Generic and time-consuming performance reviews are a thing of the past. The Workpulse Performance Management solution ensures every employee gets the detailed evaluation they deserve. It offers the best way to implement a consistent, fair system for the performance review process. Develop the capabilities of your frontline employees through one simple to use platform.