Restaurant hiring and staffing seems to be the number one issue currently faced by thousands of operators across the US. Amidst post-pandemic operational challenges and adapting to the new normal, restaurants are struggling to fill in vacant positions. Overall, eating and drinking places remain 1.5 million jobs (12 percent) short. While unemployment trended higher across...

It has been a year since the Covid-19 pandemic has affected the global economy and accelerated technology disruptions which would have otherwise taken a few more years to implement. The restaurant industry in the US witnessed major changes in terms of the adoption of contactless technology, take-outs, innovative online ordering, and consumer analytics. Contrary to...

Is your restaurant ready for any surprise inspection? One of the reasons why restaurant audits are feared is the lack of preparedness or audit readiness. With digital solutions for restaurant audit management available today, ensuring audit readiness is not difficult as long as you know how to plan, schedule, and conduct audits as per the...

One of the most common issues restaurant operators have is lack of accountability in their employees. With ongoing hiring crisis and new recruits joining the organization frequently, accountability cannot be ensured from every team member. However, managers can build accountability in their employees by empowering them with the right technology, leveraging data and analytics, and...

Performance assessments can be very useful in employee retention. Yes, its true and it has been used by several QSRs to understand the competencies of their employees. One of the most significant reasons for employee turnover is lack of efficiency in performing tasks. This could be due to low competencies for the required work profile...

Amidst the hiring crisis in the restaurant industry, employee engagement may not be the top priority for most restaurants. In terms of sales, the situation has never been better as restaurant sales are showing an increasing trend which is better than the last few years. However, keeping up with the demand for employees is becoming...

Covid-19 hit the world economy in 2020 causing distress, falling sales, and lost opportunities for everyone, especially the restaurant industry. A few restaurants have already declared bankruptcy; others report that they soon won’t be able to cover their rent and personnel costs. QSRs faced a tough time surviving in light of the events. However, some...

Is the restaurant industry facing a hiring crisis? From the recent news updates about brands like McDonalds, Taco Bell, and Chipotle are going all out on a hiring spree to fill up available positions. It is clear that finding new employees continues to be the number one challenge for restaurants in 2021. Add to that...

Restaurant owners rarely have a proper preventative maintenance plan set up for their stores. Despite losing a sizeable amount every year on maintenance costs, employee training costs, and equipment replacement costs, most restaurants do not have a proactive maintenance plan in place. The reason – a reactive approach to maintenance which can lead to huge...

Do you know one of the biggest reasons behind restaurants losing money year on year? It’s not low sales, or inventory, or even operational costs. Employee turnover in the QSR industry has been higher than in any other industry with the turnover rate reaching close to 150%. With such a staggering turnover, restaurants are at...