Do you know one of the biggest reasons behind restaurants losing money year on year? It’s not low sales, or inventory, or even operational costs. Employee turnover in the QSR industry has been higher than in any other industry with the turnover rate reaching close to 150%. With such a staggering turnover, restaurants are at...
Is your restaurant losing customers? Have you identified the causes for the loss? It may be important to get new customers to visit your restaurant, but it is even more important to retain existing customers. The recent Covid-19 pandemic has definitely changed the dynamics of the industry and adapting to the new normal has presented...
Food safety is a high concern among operators across all segments. 89% of restaurant operators believe that food safety issues could put their business at a considerable risk and would directly lead to negative impact on their sales as well as brand image. Interestingly, the percentage of restaurant owners having confidence in being able to...
The short and long term impact on restaurants due to COVID-19 The Pandemic’s impact on the world has been immense. All the industries and organizations have felt the impact to a great extent. Restaurants have borne the brunt beyond imagination. Customer behavior since COVID-19 has impacted the working of the QSR industry and dine-in restaurants....
The lifecycle of a restaurant employee The employee lifecycle begins from the time he/she joins the workforce to the time they leave the workforce. The journey begins with the recruitment process, getting hired, undergoes the training, successfully doing the job, until leaving the employer. The employee’s work-life in restaurants is too short, the restaurant turnover...
The current health crisis has made all of us pause, reflect, plan, and adapt to new norm today. The rules not only apply to everyday activities but to every area of our work and social lives. Covid-19 has brought the focus back to monitoring and evaluating our systems to keep our business rolling and generating...
Effects of a pandemic on the operations of QSR Recent studies show that 1 in 4 US workers will face financial repercussions of the pandemic. The QSR industry with its 13.4 million employees will be facing the brunt. The opening of the economy phase-by-phase indicates recovery of the economy, but this recovery has its own...
What if a business looked at profits alone? Think again. A business runs on different concepts like work culture, public relations, customer satisfaction and employee engagement and satisfaction. Businesses are investing considerable time and money in keeping their employees knowledgeable and giving them a great workplace. Companies today realize that, its not just profits that...
Getting on board to stay in the run, is the only choice the foodservice industry has to bring up a competitive edge. QSR is one of the fastest-growing industries across the globe and so is its customer base along with their expectations. What is it that makes your brand stand out from the crowd? Is...
Did you know the QSR industry generates over $570 billion worldwide every year? This staggering amount is much more than the economic value of some countries. The food industry has a huge consumer base and with the onset of the pandemic, consumer behavior has changed quickly. The QSR industry is under more pressure than ever...
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