The Complete Operations Management Solution For QSR Franchisees
  1. Brand Promise Assurance
  2. Food Safety Excellence
  3. Persona Based SOPs
  4. Real Time Monitoring
  5. Enterprise Reporting
  6. Trend Analysis & KPI
  7. IoT Integrations

Save $750* per location

Daily Food Safety Inspection Tasks Completed

Save $750* per location

per month in operational costs


100% Visibility

Automated corrective Action Generated

100% Visibility

across all restaurant locations.


50% Faster Response Time

Automated corrective Action Generated

50% Faster Response Time

for guest complaints and feedback.


30% Less

unnecessary service calls and avoidable service requests.

30% Less

unnecessary service calls and avoidable service requests.

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Workpulse Restaurant Operating System

The Workpulse Restaurant Operating System unifies our best solutions and offers an integrated experience for restaurants and QSRs to achieve operational excellence.

By subscribing to the platform, you will get access to our best in class, mobile enabled suite of solutions that will enable you to meet and exceed your brand & food safety compliance requirements, strengthen your audit capabilities, streamline your facilities and equipment maintenance process and help with your guest recovery & retention. With 100% business visibility in real time, you will be able to streamline all SOPs (standard operating procedures) for all employee levels of your organization on a digital interface.

With the Workpulse platform, your restaurant or QSR location will be able to save operational costs, employee training costs, and most importantly, time. Our integrated platform makes employee training, upskilling, and recognition easily manageable, thereby allowing businesses to retain their employees.

The Workpulse Advantage

Connected Workforce

The Workpulse Restaurant Operating System (rOS) creates a connected workforce where all the employees are able to work in sync while using the digital solutions. With access based permissions, users will get to see tasks, notifications, and alerts that are relevant for them. A connected workforce is crucial for achieving operational excellence and business success.

connected workforce for restaurants

Persona Based SOPs

Did you know you can define the standard operating procedures within the Workpulse Restaurant Operating System (rOS)? We can configure all persona based SOPs so that there is minimal training required to use the various features of the solution. The SOPs also ensure that your brand guidelines are incorporated into the tasks, checklists, and audits effectively.

restaurant standard operating procedures

Workpulse Ops Intelligence

We have integrated the Workpulse Intelligence engine in the Restaurant Operating System (rOS). With this integration, you can easily access Business Intelligence real time reports with actionable data to make informed decisions for your organization. The advanced analytics give you instant metrics across locations and time periods along with an intuitive trend analysis based on historic data.

restaurant analytics

Scalable Architecture With Custom Add-On Modules

The Workpulse Restaurant Operating System (rOS) has been designed keeping in mind the scalability of restaurants. When you choose to add more locations to your franchise or decide to scale up operations, our solution will grow with you instantly. We recommend our customers to implement the entire operating platform along with some additional modules as per requirement.

restaurant software

Our Solutions

Brand Standard & Food Safety Compliance

Meet brand standards and food safety compliance easily with a digital solution that is always alert. Automate daily inspection tasks, assign corrective actions, and get real time actionable data to make informed decisions.

Restaurant Audit Planning & Management

Plan, schedule, and execute audits with auto-assigned actions plans to ensure all locations are 100% compliant with brand and safety guidelines. Never be caught unprepared for any surprise inspection at any location.

Facilities & Equipment Maintenance

Are you losing money in avoidable maintenance costs? Our solution allows problems to be identified and escalated to the responsible person for faster resolution. Get real time updates on expenses and ticket status.

Recovery & Retention

Delays in responding to guest feedback or complaints can lead to loss of customers. Don’t risk it. Ensure prompt communication, follow up, and timely closure of all guest feedback and complaints. Track all communication in real time.

Custom Restaurant Operating System

Custom Restaurant Operating System for Dunkin Franchisees

Over 3000 Dunkin franchised locations are using the Workpulse Restaurant Operating System. Based on the unique requirements of the Dunkin brand, we have configured a custom operating system for the franchisees. We have everything set up for your organization to meet and exceed Dunkin compliance guidelines. Just sign up and get started immediately.

  • Brand Standard & Food Safety Compliance
  • Restaurant Audit Management & Planning
  • Facilities & Equipment Maintenance
  • Guest Recovery & Retention
  • Pre-defined forms and checklist based on Dunkin brand guidelines


Innovative Mobile Solution

With the 94 Dunkin Donuts & 29 Baskin shops in our Network, staying on top of the KPIs (Key Performance Indicators) is a challenge and the need to respond has never been better with Workpulse.

An innovative mobile solution to easily manage food safety compliance, guest complaints, maintenance tasks, employee appreciation and much more.

Workpulse empowered me with actionable data at my fingertips. It is an amazing, feature rich solution that every franchise should be using.

Scott Campbell
COO, Metro Franchising

We Improved Our Customer Retention!

Since the day we launched Workpulse, our organization has gained efficiency in Operations, streamlined our R&M process, improved our customer retention and have some of the best turnover numbers we have seen in years.

I couldn’t imagine ever going back to the old way of doing things.

Matthew McGowan
VP of Operations & Manufacturing, SJB / ARF Corp

Our Managers Love This System

I have been involved with Dunkin’ for about 20 years, and I always tried hard to keep all our network of stores uniform across the board. Since I was introduced to Workpulse, it has helped our organization to be operationally stronger. Workpulse has saved us many hours we used to spend traveling between each location to ensure all REDBOOK tasks were being done on a daily basis.

Best of all, Workpulse was very easy to use and to introduce to our organization. Our managers love this system, it was a very easy transition from paper to digital.

Our entire operations team now has more time to focus on Growing Sales, Controlling Payroll and Food Cost.

Wagner DaRosa
President – Memphis Donuts LLC

Get in Touch

Do you have some suggestions or features that you would love to see in the Workpulse Platform? Would you like to know more about our latest features and platforms? Call us or send an email and let’s meet up for a virtual coffee chat.
2 Eastwick Dr, Suite 200,
Gibbsboro, NJ 08026
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“We Help Businesses Overcome Their Operational Challenges With Innovative Technology Solutions”

At Workpulse, we believe that everyone should have access to the latest technology for leveraging it to provide better customer experience.

We believe in adding value to our solutions by ensuring that our customers get the right solution with the right technology and achieve their goals.

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