Facilities & Equipment Maintenance
  1. Real time task creation, tracking, and monitoring
  2. Provide supporting evidence by uploading a video or up to 5 images
  3. Enforce accountability from reporting to closure
  4. Reduce resolution time by assigning tasks automatically to the right person
  5. Outside vendors seamlessly integrated for zero delay in issue resolution
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1+ Millions

Automated corrective Action Generated

30% Less

unnecessary service calls and avoidable service requests.

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Monitor Expenses in Real Time

for each maintenance task or service vendor.

Monitor Expenses in Real Time

for each maintenance task or service vendor.

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Workpulse Facilities & Equipment Maintenance

Maintenance and equipment repair costs go through the roof for most restaurants only because the problem was not reported on time, the problem was not reported to the right person, and no one ensured that the problem was resolved. In most cases, there is lack of clarity and communication which makes task management a complex and tedious undertaking. Most importantly, who takes the accountability for the tasks?

With our facilities and equipment maintenance solution, you can now enforce accountability for resolving all raised issues and make sure that the task is completed without getting trapped in the blame game. Know exactly who has reported an issue, who is it assigned to, when it needs to be closed, and get the actual evidence of the work done via images or a 20 second video.

The best thing about using our facilities and equipment maintenance solution is that it requires absolutely no training to use. The SOPs are defined in the system and you only need to follow the mentioned steps to create a task. Each created task is automatically assigned to a predetermined responsible party and progress is 100% visible within the hierarchy.

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Key Features

  • Maintenance Management
  • Monitoring
  • Analytics
  • Create a task for resolving any identified issues and add relevant details
  • Provide supporting evidence of the problem by uploading a video or up to 5 images
  • Allow tasks to be picked up or closed by relevant people only
  • Track the status of task progress and ensure it is completed based on its assigned priority
  • Add notes to provide any additional information or coaching required for the particular task
  • Verification of a completed task by the supervisor
  • View details and progress of all tasks
  • Notifications and alerts based on task priority
  • Access individual employee completion rates for each task
  • View task insights based on location or title
  • View task completion times and success rates
  • Reassign tasks if left unattended by the assigned person
  • Detailed analysis and completion status of each task
  • Case by case progress visibility
  • View expenses for each task, location, region or personnel
  • Comparative analysis of maintenance within a location as well as between multiple locations
  • Advanced automated notifications
Add Ticket
Ticket Details
Select Service Board
Internal Service Board

Our Clients

Dunkin
Baskin-Robins
Taco-Bell
Firehouse-Subs
Cafua
McAlisters-Deli
Juice-Press
Aloha-Petroleum
ihop
Aloha-Island-Mart

Download the Facilities & Equipment Maintenance brochure

Download Brochure

Why Choose Workpulse?

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Monitor
Tickets

Review task summary and completion status in real time. Provide updates to the tasks via notes and assign the task to available team members in the absence of the responsible person.

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Expense
Report

Our solution allows managers to get an overview of all task expenses which can be filtered on the basis of each task or each individual. Get better control on your expenses.

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Workpulse
Intelligence

With our advanced reporting, get detailed insights on the tasks created, their resolution, response of people assigned to tasks, and overall efficiency of a location in responding to task requests.

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Agile
Maintenance

Make task management more agile with better communication, improved coordination and enhanced productivity. Never miss another important task due to improper coordination.

Book a FREE CONSULTATION?

Get in Touch

Do you have some suggestions or features that you would love to see in the Workpulse Platform? Would you like to know more about our latest features and platforms? Call us or send an email and let’s meet up for a virtual coffee chat.
Address
2 Eastwick Dr, Suite 200,
Gibbsboro, NJ 08026
Call us
1-856-282-6042
(For Sales & Support)
Email
support@workpulse.com
sales@workpulse.com
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