Maintenance and equipment repair costs go through the roof for most restaurants only because the problem was not reported on time, the problem was not reported to the right person, and no one ensured that the problem was resolved. In most cases, there is lack of clarity and communication which makes task management a complex and tedious undertaking. Most importantly, who takes the accountability for the tasks?
With our facilities and equipment maintenance solution, you can now enforce accountability for resolving all raised issues and make sure that the task is completed without getting trapped in the blame game. Know exactly who has reported an issue, who is it assigned to, when it needs to be closed, and get the actual evidence of the work done via images or a 20 second video.
The best thing about using our facilities and equipment maintenance solution is that it requires absolutely no training to use. The SOPs are defined in the system and you only need to follow the mentioned steps to create a task. Each created task is automatically assigned to a predetermined responsible party and progress is 100% visible within the hierarchy.