BlogEverything you need to know about Workpulse July 2023 release

July 22, 20230

Welcome to the world of Workpulse, where restaurant management becomes a breeze! Workpulse is not just any ordinary software – it is a comprehensive restaurant operating system (rOS) that revolutionizes the way you run your establishment. From streamlining operations to boosting productivity and enhancing the guest experience, Workpulse has got it all covered.

At the core of Workpulse lies its robust modules and features that cater to every aspect of restaurant management. Whether it’s ensuring brand standards compliance, maintaining food safety, managing audits, or tracking tasks, Workpulse has the tools you need to excel. No more juggling multiple systems or drowning in paperwork – Workpulse simplifies your workflows and empowers you to focus on what matters most: delivering exceptional service to your guests.

What sets Workpulse apart is its unwavering commitment to staying ahead of the game. The team behind Workpulse continuously evolves the system, introducing new features and functionalities that align with the ever-changing needs of the industry. With each release, you can expect exciting enhancements that take your restaurant operations to new heights.

So, get ready to discover the power of Workpulse as we dive into the latest releases. These updates are designed to elevate your user experience, enhance functionality, and equip you with the tools you need to thrive in the competitive restaurant landscape. Are you ready to embark on this journey with us? Let’s explore the exciting world of Workpulse and unlock the potential of your restaurant like never before.

New features in the restaurant audit management module of the Workpulse rOS

The restaurant audit management module of Workpulse rOS is a game-changer for streamlining and simplifying the auditing process. With customizable audit templates, you have the flexibility to design audits that align with your specific requirements. Whether it’s scheduled audits or ad-hoc inspections, you can easily assign them to specific locations or individuals for comprehensive coverage.

With the mobile audit app, auditors can conduct inspections using their smartphones or tablets, even without an internet connection. The app allows for real-time data capture, ensuring accurate documentation through photos, observations, and notes. This eliminates the hassle of manual paperwork and improves the efficiency of the audit process.

One of the standout features of the audit management module is the action plan management functionality. You can track and manage corrective actions, set deadlines, and monitor their progress. This ensures that identified issues are addressed promptly, leading to continuous improvement and enhanced compliance.

In addition to streamlining the audit process, Workpulse rOS provides robust analytics and reporting capabilities. You can generate insightful reports and analyze audit data to identify trends, areas for improvement, and potential risks. This data-driven approach empowers you to make informed decisions and drive operational excellence.

Furthermore, the audit management module seamlessly integrates with other modules of Workpulse rOS, creating a holistic view of your restaurant operations. This integration allows for better collaboration, improved visibility, and efficient action across various areas such as brand standards compliance, food safety, guest recovery, and more.

Here are the new release features available in the Workpulse rOS:

#1: A all-new dashboard that enables a comprehensive view of audit forms

This feature is designed to provide you with a comprehensive view of your audit forms, empowering you to monitor your restaurant’s performance and gauge your preparedness level pre-inspection.

With the Audit Dashboard, you can access a wealth of valuable information in one centralized location. Gain insights into your audit forms through a summary view that includes scores, completion percentages, and compliance reports. This comprehensive overview allows you to assess your restaurant’s adherence to brand standards and regulatory requirements at a glance.

The dashboard provides easy access to action plans and submission details, enabling you to track progress and ensure timely completion of tasks. You can effortlessly navigate between two audit forms simultaneously, with special emphasis on brand audit forms marked with a star. This feature allows you to prioritize critical areas and address any compliance gaps efficiently.

Customization is key with the Audit Dashboard. Enjoy the flexibility of creating favorite views that align with your specific needs and preferences. This enables you to focus on the most relevant data and streamline your auditing process further.

Track compliance by region effortlessly using the dashboard’s regional tracking feature. Gain insights into performance variations across different locations, identify trends, and take targeted actions to improve overall compliance.

By leveraging the Audit Dashboard, you can streamline your auditing process, make data-driven decisions, and drive continuous improvement in your restaurant operations. Stay ahead of the curve and ensure your restaurant is always audit-ready with Workpulse’s innovative Audit Dashboard.

#2: Introducing the mobile device registration (MDR) application to the Workpulse platform

With the MDR app, your employees can now conveniently access devices using their personal PIN numbers, allowing them to complete all required tasks at any location or PC that has registered the shared device. This eliminates the need for a location manager to log in first and ensures that the device is readily available for other PIN users.

Flexibility is key, and the MDR app is compatible with iOS and Android tablets as well as iPads, providing seamless access across different devices. To register a device, simply generate a registration code within the MDR app and register it to the specific location/PC on the web as a Workpulse Admin.

Registering devices has never been easier! With the MDR Web Portal, accessible in the Admin > App Settings > MDR Management section, you can quickly and effortlessly register your shared device. Just select the location, copy the code from the MDR app, and voila! Your shared device is now successfully registered to the specific location.

But that’s not all! We’re pleased to inform you that the PIN number functionality, currently utilized for the Book application, will soon be extended to all Workpulse applications. This enhancement will provide seamless and secure access across the entire Workpulse suite of applications, ensuring a consistent and efficient user experience.

Get ready for a new level of convenience and productivity with the MDR app and upcoming enhancements. Stay tuned for more exciting releases that will revolutionize how you manage your QSR operations.

#3: Seamlessly complete tasks in the Workpulse app via PIN

With the latest update, employees can seamlessly complete tasks in the Workpulse application using their unique PIN at a specific location on a registered device. This eliminates the need for repeated logins on shared devices, saving time and streamlining operations.

Specifically, in the Book application, employees no longer have to go through the login process. Instead, they can effortlessly access the Workpulse Book application at a designated location by simply entering their PIN on a registered device. This convenient access is made possible by the Workpulse Mobile Device Registration app and registration process.

Now, employees, managers, and ASL can seamlessly complete all the required tasks without the hassle of logging in each time they use the Book application on a shared device at a location. This not only improves efficiency but also enhances security by ensuring that only authorized personnel can access the application.

To take advantage of this new feature, simply download the Workpulse Mobile Device Registration app on your iOS or Android device. Register the device to a specific location through a quick and easy process. Once registered, employees can enjoy a seamless login experience by using their PIN on the registered device at the designated location.

#4: Specify employee titles that are permitted to view submitted audit reports

you can now specify which employee titles are permitted to view the reports, providing you with customized access control and ensuring the right information is available to the right individuals. This feature gives you the flexibility to tailor report access based on your organization’s hierarchy and confidentiality requirements.

Here’s how it works:

  • Customize Access: As a system admin, you have the authority to make adjustments to the report access settings. Simply navigate to the Admin >> App Settings >> Audit section in your Workpulse dashboard.
  • Title-Based Permissions: Within the Audit settings, you will find the “Brand Compliance Audit” option. Here, you can select the audit forms and define which employee titles have permission to view the reports.
  • Fine-Tuned Control: If none of the checkboxes are enabled, the reports will be available to all employees, ensuring transparency across the organization. However, if any of the checkboxes are enabled, the reports will be exclusively accessible to employees holding the corresponding selected titles. This allows you to restrict access and maintain confidentiality where needed.
  • Effortlessly customize your Audit dashboard settings with our intuitive interface. Tailor report access to match your organization’s structure and security requirements, ensuring that only authorized personnel have access to sensitive information.

#5: Filters on Training Summary report for greater visibility

Introducing “Filters” on the Training Summary report for enhanced training pathway visibility. Customize views by selecting Learner, Observer, or Skill. Enable “Show Completed Pathways” to focus on accomplished pathways and track progress across different stages. Streamline your training experience with Filters. 

#6: Introducing the MDR web portal

This new feature offers enhanced access and functionalities for device registration and management. With this release, you can conveniently register and manage multiple devices for specific locations.

The portal offers comprehensive device details, including the Device ID, location of registration, make or processor name, OS version, and registration date. These details provide valuable insights into each registered device, facilitating effective tracking and compliance monitoring.

#7: Automatic location assignment for users in the upper hierarchy

With this update, assigning location access to upper-level hierarchy users has never been easier. When assigning a location manager, a user-friendly pop-up box will appear, displaying a list of users in the upper-level hierarchy. This convenient pop-up allows you to seamlessly grant location access to these users. You’ll notice that users who already have the location assigned will be displayed with a grey disabled checkbox, indicating their current access. To provide location access to other users, simply tick the checkboxes beside their names.

But that’s not all! We’ve also made updates at the user level to ensure easy updating of location details. Now, when changes occur at the location or manager level, you can quickly update these details. Clicking on the “Update” button triggers a pop-up box that includes the option to “Assign Location to All Hierarchy.” This streamlined process allows you to easily update location details for multiple users at once.

As a system admin, you hold the authority to approve and allocate new locations to users. With just a click of the “Approved” button, a convenient pop-up box will appear, offering you the option to “Assign Location to All Hierarchy.” This efficient feature enables you to manage locations and access permissions effortlessly.

#8: Location Wizard Guide

 With this feature, administrators have complete control over creating, managing, and customizing locations. The Location Wizard Guide simplifies the process of creating new locations. Administrators can easily input address details, define geofencing parameters, and set up complaint management preferences. The intuitive interface makes location setup a breeze.

In addition, administrators can clone existing locations, saving time and effort. Customizing equipment and tasks specific to each location ensures seamless operations and optimal efficiency. Once a location request is submitted, the Workpulse system admin reviews and approves or rejects it, ensuring compliance with organizational requirements.

Streamline restaurant operations with Workpulse rOS

Unlock the power of streamlined restaurant operations with Workpulse rOS. Our latest updates demonstrate our commitment to delivering user-friendly solutions tailored to the unique needs of the restaurant industry. By actively listening to customer feedback and leveraging cutting-edge technology, Workpulse provides a robust operating system that empowers multi-unit restaurant organizations to achieve operational excellence, maintain compliance, and deliver exceptional guest experiences.

With Workpulse, restaurants can streamline their processes, improve communication and visibility, and gain a competitive edge in today’s dynamic landscape. Our latest releases solidify Workpulse as a trusted partner in restaurant management, offering innovative solutions that drive success and help businesses thrive. Schedule a demo with our seasoned consultants to explore the game-changing potential of Workpulse rOS for your restaurants. Let’s revolutionize your operations together!

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