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It has been a year since the Covid-19 pandemic has affected the global economy and accelerated technology disruptions which would have otherwise taken a few more years to implement. The restaurant industry in the US witnessed major changes in terms of the adoption of contactless technology, take-outs, innovative online ordering, and consumer analytics. Contrary to...

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Covid-19 hit the world economy in 2020 causing distress, falling sales, and lost opportunities for everyone, especially the restaurant industry. A few restaurants have already declared bankruptcy; others report that they soon won’t be able to cover their rent and personnel costs. QSRs faced a tough time surviving in light of the events. However, some...