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For restaurant operators, it is important to keep an eye out for QSR trends in order to prepare themselves the challenges as well as opportunities. While 2020 was a year marked by unforeseen situations, global pandemic, disruptions in technology, rapidly changing consumer behavior, and strategic management of distribution, 2021 witnessed the recovery of a sector...

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It has been a year since the Covid-19 pandemic has affected the global economy and accelerated technology disruptions which would have otherwise taken a few more years to implement. The restaurant industry in the US witnessed major changes in terms of the adoption of contactless technology, take-outs, innovative online ordering, and consumer analytics. Contrary to...