In the restaurant industry, the guest experience is a real asset for all QSR and high-end outlets. Quite truly, guest recovery and retention are critical to the success of any establishment. When a customer has an unsatisfactory experience, it can lead to lost revenue, negative reviews, and decreased customer loyalty. However, most restaurants find it...

Running a restaurant is not an easy feat. There are many different elements that go into creating a successful restaurant, including brand standards and food safety compliance. In this blog, we will explore the importance of brand standards and food safety compliance in a restaurant operating system. Understanding brand standards in the restaurant industry Brand...