Your Dunkin’ franchise just had its biggest sales day of the year. The line was out the door, the drive-thru was packed, and the register is full. But here’s the critical, multi-thousand-dollar question: Is 100% of that cash in the bank? More importantly, how do you know? This is the “Cash Visibility Gap”—the dangerous, stressful...

The moment you finish training your new seasonal staff, the countdown begins. Your ultimate risk isn’t their performance in Week 1; it’s losing your best hires right before the peak Christmas rush—a retention failure that forces costly, last-minute hiring and cripples service. The core problem is the “Feedback Famine.” Your traditional QSR strategy—relying on rare,...