Dunkin restaurant operating system

Restaurant Operating System for Dunkin Restaurants

Custom Restaurant Operating Platform for Dunkin



Meet brand standards and food safety compliance easily with a digital solution that is always alert. Automate daily inspection tasks, assign corrective actions, and get real time actionable data to make informed decisions.

Action Plans

Brand Standards

Plan, schedule, and execute audits with auto-assigned actions plans to ensure all locations are 100% compliant with brand and safety guidelines. Never be caught unprepared for any surprise inspection at any location.



Are you losing money in avoidable maintenance costs? Our solution allows problems to be identified and escalated to the responsible person for faster resolution. Get real time updates on expenses and ticket status.


Guest Recovery
& Retention

Delays in responding to guest feedback or complaints can lead to loss of customers. Don’t risk it. Ensure prompt communication, follow up, and timely closure of all guest feedback and complaints.



I would give Workpulse 5 out of 5 stars

It has completely changed the way we train new hires, set expectations for shifts and hold everyone accountable.

As a franchisee who has to sometimes take on other roles, I used to travel to each location to find out what was going on. Now our director and MUMs know in the moment when they need to step in, and where they need to be spending their time each hour of each day. I like the ability to see on my mobile and on my laptop everything that is going on at all of my locations.

Shawn Salema
Franchisee – 369 Management


Cannot imagine ANY network not utilizing these systems.

“Workpulse immediately solidified our food-safety, guest complaint, and operational systems with real-time data and accountability that have significantly impacted the most important parts of our business.”

Kris Brown
CEO – Berliner Group


Workpulse enabled me to build knowledge and learning for my team.

“The most important aspect of the solution for me is the real time reporting capability which allowed me to get comparative analysis across locations, regions, managers, and teams to understand the compliance, operational efficiency, and performance. I don’t have to rely on bulky logbooks or go through endless lists of entries to get actionable data on time.”

Ahmed Rashwan
Director of Operations – Alliance Management QSR


Innovative Mobile Solution

With the 94 Dunkin Donuts & 29 Baskin shops in our Network, staying on top of the KPIs (Key Performance Indicators) is a challenge and the need to respond has never been better with Workpulse.

An innovative mobile solution to easily manage food safety compliance, guest complaints, maintenance tasks, employee appreciation and much more.

Workpulse empowered me with actionable data at my fingertips. It is an amazing, feature rich solution that every franchise should be using.

Scott Campbell
COO – Metro Franchising


Our managers love the system

I have been involved with Dunkin’ for about 20 years, and I always tried hard to keep all our network of stores uniform across the board. Since I was introduced to Workpulse, it has helped our organization to be operationally stronger. Workpulse has saved us many hours we used to spend traveling between each location to ensure all REDBOOK tasks were being done on a daily basis.

Best of all, Workpulse was very easy to use and to introduce to our organization. Our managers love this system, it was a very easy transition from paper to digital.

Our entire operations team now has more time to focus on Growing Sales, Controlling Payroll and Food Cost.

Wagner DaRosa
President – Memphis Donuts

Why Choose Workpulse?



We provide the latest technology to our customers, be it sensor integrations, advanced monitoring, or voice enabled input. Get the latest features for convenient usage every time.



We pride ourselves on having the largest Dunkin subscriber base in the US. Our experience enables us to deliver solutions that will help you exceed brand expectations.



We work closely with the brand to ensure that the latest updates, policy changes, and SOPs are made available in the platform. Remain ahead of the Dunkin trends, always.



Being a valued subscriber, you will have access to our dedicated support services for any assistance regarding app usage, admin configuration, implementing new SOPs, or any other query.


Get in Touch

Do you have some suggestions or features that you would love to see in the Workpulse Platform? Would you like to know more about our latest features and platforms? Call us or send an email and let’s meet up for a virtual coffee chat.
2 Eastwick Dr, Suite 200,
Gibbsboro, NJ 08026
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(For Sales & Support)