Restaurant Operating System for Dunkin Restaurants

I would give Workpulse 5 out of 5 stars

It has completely changed the way we train new hires, set expectations for shifts and hold everyone accountable.

As a franchisee who has to sometimes take on other roles, I used to travel to each location to find out what was going on. Now our director and MUMs know in the moment when they need to step in, and where they need to be spending their time each hour of each day. I like the ability to see on my mobile and on my laptop everything that is going on at all of my locations.

Shawn Salema
Franchisee – 369 Management

Cannot imagine ANY network not utilizing these systems.

“Workpulse immediately solidified our food-safety, guest complaint, and operational systems with real-time data and accountability that have significantly impacted the most important parts of our business.”

Kris Brown
CEO – Berliner Group

Workpulse enabled me to build knowledge and learning for my team.

“The most important aspect of the solution for me is the real time reporting capability which allowed me to get comparative analysis across locations, regions, managers, and teams to understand the compliance, operational efficiency, and performance. I don’t have to rely on bulky logbooks or go through endless lists of entries to get actionable data on time.”

Ahmed Rashwan
Director of Operations – Alliance Management QSR

Innovative Mobile Solution

With the 94 Dunkin Donuts & 29 Baskin shops in our Network, staying on top of the KPIs (Key Performance Indicators) is a challenge and the need to respond has never been better with Workpulse.

An innovative mobile solution to easily manage food safety compliance, guest complaints, maintenance tasks, employee appreciation and much more.

Workpulse empowered me with actionable data at my fingertips. It is an amazing, feature rich solution that every franchise should be using.

Scott Campbell
COO – Metro Franchising

Our managers love the system

I have been involved with Dunkin’ for about 20 years, and I always tried hard to keep all our network of stores uniform across the board. Since I was introduced to Workpulse, it has helped our organization to be operationally stronger. Workpulse has saved us many hours we used to spend traveling between each location to ensure all REDBOOK tasks were being done on a daily basis.

Best of all, Workpulse was very easy to use and to introduce to our organization. Our managers love this system, it was a very easy transition from paper to digital.

Our entire operations team now has more time to focus on Growing Sales, Controlling Payroll and Food Cost.

Wagner DaRosa
President – Memphis Donuts