What is the single biggest enemy of scalable quality and profitability in your Dunkin’ franchise? It’s not turnover; it’s Ambiguity. When a manager tells an employee, “Make sure the station looks good,” what does that actually mean across ten different stores? This core challenge—relying on subjective standards and paper checklists—creates systemic operational drift that silently...

The 5 AM (or early morning) rush isn’t just the start of your day; it’s the highest-stakes hour for your Dunkin’ franchise. This is when speed, accuracy, and efficiency define your daily profit margin. Why is this peak revenue period—the moment you need maximum control—often managed by guesswork? The core problem you face is the...