
Release NotesDesk – December 2025 Update
Enhanced Attachment Controls in Desk Application We’ve introduced new enhancements in the Desk application to provide greater flexibility and control over ticket closures and attachments. These updates empower Desk Admins to enforce better documentation practices while also removing previous limitations on attachments. What’s New ● Configurable Mandatory Attachments on Ticket Closure: Desk Admins can now...




