Whether you manage a single business location or multiple locations, you can avoid miscommunications by using GiSMo. You can assign each case to the concerned person and keep track of the status in a robust digital environment.
Manage Feedback in Real Time
GiSMo allows feedback to be managed in real time, thereby leading to faster resolution of complaints and low response time. For business owners, this feature is really useful for tracking feedback and complaints across multiple locations.
Make Reputation Management Agile
Businesses do not have any control over the reviews shared by the customers. But they can respond to the feedback and ensure proper reputation management for preserving the brand’s goodwill. GiSMO is a powerful tool for making reputation management agile.
Get Detailed Insight Reports
With GiSMo’s advanced reporting feature (average resolution times, locations, and number of cases), you can make informed data driven decisions to improve your customer feedback management process and ensure customer satisfaction.