Owners of multiple restaurants report a struggle with timely reporting, reacting, and follow up for preventative and routine maintenance. Endless phone messages, lost notes, and buried emails prove futile in a restaurant operator’s attempt to keep equipment maintained and running properly.
Owners and operators that downloaded the TASK app from Workpulse onto their mobile devices can now see immediately when issues are reported, to whom, and how effectively they are handled. “Everyone on our team has the ability to instantly and easily report any issue in our restaurants using the Task app.” “With pictures and video literally showing the exact problem, anyone can save the day by reporting a concern in seconds using Task.” “Whether they have worked for us for 2 days or 3 years, each employee is more valuable than ever, they are in a position to save us real money and time simply by reporting issues in real time using the Task app on their phone.”
– 19-unit franchisee
Restaurant owners using the Task app from Workpulse have become very creative using TASK for everything from failing equipment, unsafe conditions, landscaping, preventative maintenance, and even to schedule filter changes and recurring tasks.
“Workpulse set it up for us so that our TASK app automatically notifies me (franchisee), my District and Store Managers, as well as the person whose job it is to fix our stuff.” “My maintenance guy gets instantly notified with video and pictures when the problem is electric or plumbing.” “When the TASK submitted involves the latte machine, my cappuccino guy gets instantly notified.” “We can finally know the vendors are aware of what’s wrong and they know what tools and parts to bring the first time.”
– QSR franchisee
The Workpulse TASK app is designed to effectively replace the dozens of various reporting methods and confusion that follows the broken workflow used today. One mobile solution like Task is a valuable resource to keep all levels of your organization informed and communicating while a concern is reported and until it is resolved.