Knowledge Hub
  1. Build your knowledge library with custom content for training, learning, and staying updated with latest policies
  2. Easy access to rich multimedia content
  3. Enable your staff to learn at their own pace
  4. Streamline training content as per your brand standards
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Custom Knowledge Library

containing tutorials and training content in text or video format.

Custom Knowledge Library

containing tutorials and training content in text or video format.

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Provide Digital Training

to your employees and enable them to learn at their own pace.

Provide Digital Training

to your employees and enable them to learn at their own pace.

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Workpulse Knowledge Hub

Are you still using traditional training methods at your restaurant? How often are your employees informed about important organization-wide updates? It’s time to embrace technology to enhance your training content by creating your very own Knowledge Hub. With Workpulse Knowledge, you can build, customize, and update all training content as per your brand standards.

With an easy to use interface and the ability to create a rich content library, you can now ensure that your employees stay updated with the latest information and best practices. You can upload content as text or video based on your training programs and allow your employees to learn at their pace without missing out on any important update.

Apart from providing training content, you can add content for SOPs which makes it very easy for employees to understand and implement them without any additional help. It saves time and also ensures that the work is done exactly as per the defined guidelines. With the Workpulse Knowledge Hub, your organization will always be prepared with the latest training, SOPs, policy updates, and brand information.

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The Winning Edge

Track Training Progress

Employees get to track their progress for each training content with a real time progress bar. Know exactly how much training content is covered per topic and plan ahead accordingly.

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Create & Assign Quizzes

In order to evaluate the effectiveness of the training content, you can create and assign quizzes to your employees and analyse their understanding of the different topics. With a smart scoring system, you can instantly get scores of all quizzes taken by your employees.

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Upload Multimedia Content

Make training interactive and fun with multimedia content. Knowledge supports text, pdf, spreadsheet, videos and presentation formats. Plan and upload the content as per your requirement and keep your employees updated with the latest information.

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Why Does YOUR Restaurant Need A
Knowledge Hub?

70% of frontline employees think app-based training would be easier and more effective. 58% of frontline employees think the most important thing about training is that it’s engaging and fun. If your employees are not training regularly and are missing out on crucial brand information, then it will have a direct impact on productivity.

Knowledge allows you to build and maintain your very own content library that is aligned with brand guidelines. Provide the latest SOPs, policies, training and organization-wide changes in an easy to consume format using our digital platform. Our subscribers (Dunkin franchisees) have created their own library similar to the courses provided in Dunkin University and have ensured that their employees are always updated with the latest guidelines.

We provide complete customization of the library as per your requirements. Whether you have 10 locations or 1000, Workpulse Knowledge will help you adhere to the brand promise by aligning every employee with current practices and information. Get in touch with our consultants today to know how you can leverage Knowledge to help your restaurant achieve operational excellence.

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Knowledge Hub Features

  • Content Management
  • Evaluation
  • Build and create your own content library comprising tutorials, SOP definitions, training content, organizational policies, etc.
  • Upload rich content in supported formats including text, presentation, spreadsheet, PDF, and videos.
  • Update the content regularly from an easy to use dashboard and ensure every employee gets notified about the updates.
  • Use interactive quizzes to evaluate the effectiveness of the training
  • Utilize scores to get instant visibility of individual training progress
Knowledge 2
Knowledge 3
Knowledge 1

Download the Brand Standards & Food Safety Compliance brochure

Download Brochure

Old Way (Reactive) VS New Way (Proactive)

ineffective tracking
no accountability
pencil whipping
MANUAL TEMPERATURE
ANALYTICS
AUTOMATED TASKS
CONNECTEC WORKFORCE
food temperature
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Let The Numbers Speak

Workpulse Knowledge Hub has been successfully deployed in over 3000 locations (QSRs and Restaurant Franchises) and is helping businesses ensure a effective training and learning opportunities for their employees.

Check out some key statistics.

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Health screenings completed successfully with assured health compliance.

Case Study – Cafua Management Company

Challenges

Cafua Management Company LLC, a Dunkin Donuts franchisee, with over 250 locations across the US was faced with operational challenges. Apart from the dependency on manual work for daily inspections, food safety, and reporting, the management found it difficult to implement corrective actions on time because the problem identification usually took a week. By then, it was too late to work on the previous issues.

Some of the key challenges faced by Cafua’s management were:

  • No business visibility across functions
  • Maintenance of inspection logs in a physical book (Redbook)
  • Lack of actionable data and real time monitoring
  • Lack of accountability in team members
  • Ineffective enforcement of brand guidelines
  • Frequent trips to locations by Area Managers to gather information
  • Extensive training and onboarding time
  • High cost of operations
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Impact of Digital Food Safety Solution

After consulting with Workpulse and understanding the challenges in daily operations, Cafua Management Company subscribed to the Workpulse Restaurant Operating System which offered an integrated platform comprising digital food safety compliance, restaurant audit management, facilities and equipment maintenance, and guest recovery & retention.

With the new system in place at all locations, Cafua managed to achieve the following within 90 days of implementation.

  • 100% business visibility for all locations
  • >90%* brand compliance for all stores
  • Real time actionable data, leading to timely decisions
  • $750* (on average) saved in operational costs per location per month
  • Improved accountability across the hierarchy
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Testimonial

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Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

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Impact on Topline Sales

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increase in topline sales in 2019 compared to 2018

Impact on Operations

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increase in productivity within 90 days of implementation.

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Connect with Workpulse

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“We Help Businesses Overcome Their Operational Challenges With Innovative Technology Solutions”

At Workpulse, we believe that everyone should have access to the latest technology for leveraging it to provide better customer experience.

We believe in adding value to our solutions by ensuring that our customers get the right solution with the right technology and achieve their goals.

Get in Touch

Do you have some suggestions or features that you would love to see in the Workpulse Platform? Would you like to know more about our latest features and platforms? Call us or send an email and let’s meet up for a virtual coffee chat.
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